Privacy & Cookie Policy

Who we are

A&A Car Detailing (trading as A&A Car Wash & Detailing), 36 Lytton Crescent, Sheffield S5 8AY. For any privacy question, email info@example.co.uk or call +44 7359 984885.

What we collect

• Booking form: your name, phone number, email (optional), postcode, vehicle, the service you want, your preferred date and your message.
• Calls and WhatsApp: your number and anything you send us, such as photos of your car.
• Website use: only if you accept cookies – see below.

Why we use it

We use your details to reply to your enquiry, give you a price, book your appointment and carry out the work you ask for (this is necessary to provide our service). We never sell your information and we don’t send marketing messages unless you ask us to.

Who we share it with

Only the services we need to run the business: our website and email hosting provider, WhatsApp (Meta) if you message us there, and Google Analytics and Google Ads if you accept cookies. We don’t share your details with anyone else unless the law requires it.

How long we keep it

We keep enquiries for up to 12 months so we can follow up on your booking. If you become a customer, we keep the records we need for accounting for as long as the law requires.

Cookies

This website doesn’t use any cookies of its own. If you click Accept on our cookie banner, we load Google Tag Manager, which runs Google Analytics and Google Ads. These set cookies that tell us how people find and use our website and which adverts lead to bookings. If you click Reject, none of these are loaded. Your choice is saved in your browser, and you can change it at any time using Cookie settings at the bottom of every page.

Your rights

You can ask us for a copy of your information, ask us to correct or delete it, or object to how we use it – just email or call us. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.